Privacy Policy

Noble Locksmith Nashville Effective Date: July 22, 2026

Noble Locksmith Nashville (“Noble Locksmith,” “we,” “us,” or “our”) provides mobile automotive, residential, commercial, and emergency locksmith services throughout the Nashville Metro area. This Privacy Policy explains what information we collect when you visit https://noblelocksmithnashville.com (the “Site”), call or text us, or use our services, how we use that information, and the choices you have.

By using the Site or our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you contact us by phone, text message, or through the contact form on our Site, or when you request or receive locksmith services, we may collect:

• Your name and contact information (phone number, email address)
• The service location or address where you need assistance
• Vehicle information (make, model, year, and related key or ignition details) for automotive services
• Details about your service request, including descriptions of your lock, key, or security issue
• Government-issued identification and proof of ownership or authorization, which we may request before performing certain services (for example, unlocking a vehicle, home, or business, or creating replacement keys)
• Payment information when you pay for services
• Any other information you choose to share in messages, calls, or texts

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, links clicked, and referring website
• General location information derived from your IP address
• Cookie identifiers and similar tracking data (see Section 5)

Call and Text Records

When you call or text us, we may keep records of those communications, including the date, time, phone number, and content of text messages, to schedule service, maintain service history, and support our 60-Day Parts & Labor Guarantee.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, provide estimates, and schedule service
• Dispatch our mobile locksmith technicians to your location
• Perform, document, and follow up on locksmith services
• Verify identity, ownership, or authorization before performing services, and prevent fraud or unauthorized service requests
• Process payments and maintain business records
• Honor warranties, guarantees, and discounts
• Send service-related communications, such as appointment confirmations and arrival updates
• Send marketing or promotional communications where permitted by law and, for text messages, only with your consent
• Operate, maintain, and improve the Site and our services
• Comply with applicable laws, regulations, and legal processes

3. Text Messaging (SMS) Terms and Consent

By texting us at 629-299-0706 or providing your mobile number and opting in to receive text messages, you consent to receive text messages from Noble Locksmith Nashville related to your inquiries, estimates, appointments, and services. Message frequency varies based on your interaction with us. Message and data rates may apply.

• You can opt out at any time by replying STOP to any message. After you opt out, you may receive a single confirmation message.
• Reply HELP for assistance, or call us at 629-299-0706.
• Consent to receive text messages is not a condition of purchasing any services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. With vendors who help us operate our business, such as website hosting, analytics providers, phone and text messaging platforms, scheduling and customer management software, and payment processors. These providers may use your information only to perform services for us.
• Legal requirements. When required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Noble Locksmith Nashville, our customers, or others, including cooperating with law enforcement regarding suspected fraudulent or unauthorized service requests.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, in which case your information may be transferred as a business asset.
• With your consent. For any other purpose disclosed to you at the time of collection or with your direction.

5. Cookies and Analytics

The Site uses cookies and similar technologies to function properly, remember preferences, and understand how visitors use the Site. We use Google services (including Google Analytics) to measure Site traffic and performance. Google may set cookies or collect device identifiers when you visit the Site. You can learn more about how Google uses data at https://policies.google.com/technologies/partner-sites and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Most browsers allow you to block or delete cookies through your browser settings. If you disable cookies, some features of the Site may not function properly. The Site does not currently respond to “Do Not Track” browser signals.

6. Data Retention

We retain personal information for as long as needed to provide services, maintain service and warranty records, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

• Marketing opt-out. You may opt out of marketing texts by replying STOP, and out of marketing emails by using the unsubscribe link in any email or contacting us directly.
• Access, correction, and deletion. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information in Section 12. We will respond to verified requests as required by applicable law. We may need to retain certain information for legal, warranty, or security purposes.
• State privacy rights. Depending on where you live, you may have additional rights under state privacy laws. We will honor rights requests as required by the laws that apply to us.

9. Children’s Privacy

The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

10. Third-Party Links

The Site may contain links to third-party websites, including lock hardware manufacturers and review platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Material changes will be posted on the Site. Your continued use of the Site or our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Noble Locksmith Nashville
Phone/Text: 629-299-0706
Email: info@noblelocksmithnashville.com
Website: https://noblelocksmithnashville.com/contact-us
Service Area: Nashville Metro area, Tennessee